Secure account recovery

Reset your password.

A secure email link will let you choose a new password without exposing account details.

  1. 1Enter the email on your account
  2. 2Open the secure reset email
  3. 3Choose a new password

Password recovery

Get a reset link

Enter the work email connected to your portal account. We will send a secure link that expires after four hours.

For privacy, the same confirmation appears whether or not an account exists.
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Need account help now? Contact the lab.